An integral part of what we’re doing here involves your participation. On this page, you can find out how to contact the team if you have feedback or any queries relating to casino reviews and other information available here.
We review every message that you send us in-house, as your input can genuinely impact and aid us in improving how we explain, lay out and research information about online casinos not on GamStop in the UK.
Information on our Ratings is Available
For those of you curious about how we rate the platforms that appear on the site, and which factors shape the ranking, please drop us a line. We’re more than happy to lift the lid on what lies behind our thinking.
We strive to take complex gambling topics like the fairness of gaming, licenses, payments and wagering requirements, then break them down in a clear, concise way with practical advice. If something we’ve written on the site isn’t clear or needs explaining further, then we can handle it.
We Take Review Requests from You
In the ever-evolving world of the digital age, non GamStop casinos can update their welcome bonuses, other offers, and their terms and conditions so quickly that we may not have noticed. In the event something like this occurs, and it leaves our sites with out of date details, please do get in touch.
The accuracy of information on this site is of paramount importance, not just to you as readers, but for us to maintain our authenticity. We strive correct inaccuracies and revise content that needs updating as fast as we can, so you can have faith in us..
General Inquiries
For any general questions about the content, casino listings, or recommendations of this website, please contact us via:
- Email: [email protected]
- Response Time: 24-48 hours (Monday–Friday)
Business & Partnership Requests
If you represent an offshore online casino brand and want to discuss partnership opportunities, advertising, or corrections and updates to information with us, please contact us via email at: [email protected].
In all business communications, we request that you please include the following information:
- Your company name
- Website URL
- Licensing details
- Nature of your request
In the event of sending an incomplete and unclear request, we cannot guarantee to provide responses. Please note that we will not improve or increase ranking or ratings from our reviews under the weight of any commercial pressure.
Players’ Welfare & Responsible Gambling
We promote safe and responsible gambling on this site and on those of our partners. If you feel additional information or resources on this vital topic should be included anywhere on our platforms and in our content, please let us know.
Another essential element of what we’re doing here is ensuring you have access to all the right support so you can make informed decisions about how and where to play safe online.
The Review Process Once You Contact Us
All messages that come to us go to either the editorial or research teams. We cannot guarantee an immediate response to your requests and communications, but we do ensure confidential and sensitive handling of all legitimate inquiries.
There are community standards on the site, which also extend to respectful, professional dealings with external third parties. This works both ways. As we strive to be a trustworthy resource for comparing online casinos not on GamStop, your input can help us a great deal.